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Customer Reviews
Average Rating: Rating: - bought 12 units, its saving each of us at least 1/2 hour/da About a year ago 5 sales, 2 purchasing, and 3 traffic staff plus IT/accounting switched to these units. Installation is simple, batteries have held up good. We live on the phone. It's freed us from our desks without missing calls. Phone time is much more productive. We pull and send the documents to our customers while they are still on the phone. We can even "walk" them through departments, ask questions, getting answers right then and there. Remember to use the mute button if you do not want the caller to hear what other people are saying to you! I took a customer that called in through the warehouse describing the package labels to him over the phone. I take the dog for a walk and still get my calls. Reception is poor 80 feet from the base unit in a concrete building. I can't wait for the next generation -2,400 mhz systems, it will enable us to take a call anywhere in the facility. Rating: - Handset-less is the way to go! The CS10 is my first and only experience with a headset of any kind. Hadn't even tried one out before. I picked this brand as they seem to have a lot of name recognition. I picked this particular model (cordless remote) so I didn't have to be "tethered" to the phone. The instructions to get set up and started were very easy to follow. The quality of the product is excellent. It has been very liberating not to have to pick up the phone handset every time the phone rings and also not to be cradling the handset between my ear and shoulder. I did some research on prices and Amazon's price was the lowest I could find....combine that with their free shipping on orders over [money] it was an excellent deal. If you buy this model you really need to buy the HL10 handset lifter. My only regret is that Amazon didn't have any in stock and I had to purchase from another vendor. In a business setting the CS10 is an excellent choice! Rating: - It work as advertised! I home office and needed the ability to write orders, check files etc. while talking with clients. The CS-10 works extremely well and the callers have no idea I am using a headset. The incoming and outgoing quality is great! I would recommend the phone lifter for remote answering. I tried two other cheaper products that were poor quality and either sounded like I was talking into a bucket or were "distant" sounding. This was the best price anywhere ... although it has increased in price recently.

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